Android / Chromebook Disclaimer

DrawBridge filtering works well with the Apple iOS devices (iPhones, iPads, iPods) and the Vision Android smartphone, but not with other Android devices.   Also, Windows and Mac computers work well when filtered.

The reason that Android devices (such as Samsung, Motorola, HTC, Google Pixel, LG, etc.) don't work well when filtered by DrawBridge is that the Android Operating System doesn't trust our SSL/TLS certificate (required on every device that connects to DrawBridge filtering).  Because of this same Certificate issue, we are also not able to filter Chromebooks (ChromeOS).

By contrast, Windows and Mac computers work fine, and the iPhones and iPads do too. 

But Android (version 7 and higher) doesn't work well when filtered because of this purposeful design change by Google in 2016. 

We can usually lock down an Android smartphone to be a Talk and Text device.  But if you are wanting to use any apps that need a data connection in order to work, then those apps will not be able to connect.  They will fail in the closed position with no internet connection.  The only way to make an app work on a filtered Android device is to bypass it from the DrawBridge filtering.  And, for most apps, this is not a good idea.

The end result of filtering an Android device is that any app that needs to connect to the internet will fail closed with no connection.  There is one exception, and that is the browser.  The browser will work when filtered, but no internet/data-consuming app will work unless its traffic is bypassed from the filtering.

Each device that connects to a DrawBridge filtered network will need to have our SSL Certificate installed one time.    See more information here.